Thanks McAfee for not telling us that the version we had was no longer working. It caused a mess to our laptop. And your Service Center?? Not working either. My mom came into a panic mode. It was until today at 3 pm that a very nice friend of my mom came to check it and told her what was the problem. He could not fix it here so he took it to his house and around 6 pm he brought it back. It was a relief to see everything working perfectly! Thanks a lot Hugo for giving us your time to fix it!
While we were waiting for him to come back, we went out for a walkie.